Dominating the CSCP

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At the beginning of the year, I decided to pursue the APICS Certified Supply Chain Professional (CSCP) designation. In July, I sat for the exam and passed, which has led to my receiving countless questions about my journey. This article is intended to provide anyone considering earning this certification with all the lessons learned, tips and answers needed to be successful.

Preparation

There are two options for exam preparation: self-study or classroom courses. For me, self-study was the best method of learning and most cost effective. The self-study option includes three books, flashcards, online practice quizzes and exams, and access to the highly regarded APICS Dictionary.

APICS Premier Channel Partner, Australasian Supply Chain Institute, has a bundle deal! The total cost of all the online content and printed materials, week nightly two hour online sessions with a qualified APICS facilitator in Australia, an exam and an exam retake is $4,370 for ASCI PLUS members. The week nightly sessions commence in 23 September 2019. Don’t miss out!

Your own preparation method decision warrants more than just comparing prices. Honestly assess your levels of motivation and dedication to push yourself through 1,500 pages. The online classes will be your discipline! Be wise!

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The APICS CSCP Learning System

A connection of mine reached out to me on the ASCM discussion boards, asking if he could sneak through the exam without reading through the aforementioned material. My response: “There’s no need to sit for the exam without the APICS Learning System material. You failed.”

Honestly, unless you’re an industry titan, the chance of passing without the Learning System is razor thin.

The best way to utilize this system is to follow it sequentially. Assess yourself before you begin reading through the material by taking the pre-test. If you score above 30%, you’re doing better than I did. A low score should not discourage you, but motivate you!

Now that you know where you stand, read an entire module. Complete the end-of-section progress checks. After you’ve finished a module, return to the quizzes and take all of them. I cannot emphasize enough how important it is to avoid memorizing answers. The exam is strictly based on comparison between terms. Use these quizzes to both understand which answer is correct and comprehend why others are incorrect.

Finally, take the post-test and score above an 80% to earn your congratulatory letter.

Flash cards

Write flash cards by hand or in a word-processing program. Memorizing hundreds of key words may zap the enthusiasm out of us all, but writing them even just once helps with retention. Treat this as another type of homework, and it will pay off at exam time.

How long will it take?

Everyone has different levels of experience and learning ability, but a good rule of thumb is your CSCP journey will be a minimum of three months. I began mine in March and tested in July. Along the way, I highly recommend at least touching the material daily. Putting it off for a week and rushing to catch up puts unnecessary stress on you and hinders your ability to learn.

Exam format

The exam has 150 questions. Of those, 130 are operational and 20 are pre-test (not counted). You will have 3 ½ hours to finish. There will be two answers that fit and two that are clearly incorrect. Do you know what the difference between third- and fourth-party logistics? Can you quickly state the triple bottom line? How does a make-to-stock manufacturing organization respond when demand forecasting predicts increased demand due to economic growth?

The exam will question your knowledge of minor variations between two terms (3PL/4PL), if you clearly understand what makes up a term (TBL), and if you understand how one key word is changed by a variable.

Scoring

Scores range from 200-350:

  • Fail – 200-299
  • Pass – 300-350

The questions all carry a hidden weight based on difficulty. The three modules require about a 70% or higher to pass.

Parting tips

Put in the time. Read the books at least once, preferably twice. Write down all of the flashcards. Take the quizzes slowly to gain comprehension. On test day, go slowly and flag questions you simply have no idea how to answer. I flagged a question during my exam and proceeded on. Roughly 30 questions later, something triggered that gave me the answer to the one that had stumped me!

Hope this is helpful to all of you aspiring CSCP designees!

By Michael Nichols, CSCP

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Challenges and Opportunities for ASCI as a Professional Accreditation Body

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In its quest towards Professionalising Supply Chain Management, any organisation that attempts to develop a formal professional accreditation scheme in this industry is typically challenged by the fact that Supply Chain Managers are often not on the workforce radar. Supply chain management is still not sufficiently recognised as one of the key components of the execution of corporate strategy and there is still a huge under representation on the executive level.

Supply Chain Managers face unique challenges such as the absence of clearly defined educational pathways that would result in recognised credentials; incomplete or lack of appropriate job descriptions; limited opportunities for Continuous Professional Development; and sometimes, very indistinct career paths.

The industry to date, does not have a Professional Accreditation Body that can work with industry to address these challenges in Supply Chain Management. ASCI has now fully established itself as the Professional Accreditation Body for the Supply Chain Industry.

The opportunities 

ASCI has developed a set of standards and a professional framework that will enhance the quality of the Supply Chain workforce. It will focus entirely on enhancing public trust and confidence in Supply Chain Managers, enable compliance with regulatory or legal requirements across the Supply Chain and enhance the status of Supply Chain Management as a career path.

Through its Ethics Management Program, it will guide the behaviour of Practitioners in the Supply Chain domain, especially when it comes to morally or ethically ambiguous activities.

ASCI, in collaboration with industry, will establish and standardise roles (and the associated knowledge, skills, and abilities) and pathways to better align supply and demand of Supply Chain Professionals and Practitioners, increase awareness of career paths, and facilitate recruitment and retention by employers.

ASCI has developed a Professional Accreditation Scheme that offers its members Professional Recognition of Competence towards Professional and Practitioner Registration.

To become registered or to join a professionalisation committee, please contact the ASCI National Office today at professionalisation@asci.org.au or visit our website: https://www.asci.org.au/professionalising-supply-chain-management

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Dr Pieter Nagel is Head of Professionalisation at Australasian Supply Chain Institute

 

 

 

The Power of Partnerships: Why customer-centric alliances are the future for all businesses

Simon Arch

Guest blogger: Simon Arch, Alliances Director, JDA Software ANZ

It’s no secret that most successful businesses around the world have customers at the centre of everything they do. In fact research by Deloitte and Touche discovered customer-centric businesses were 60 percent more profitable compared to companies that weren’t focused on the customer.[1]But how can companies create genuine partnerships with other businesses which put the customer at the centre of everything and why is this critical for business growth?

In my role, I am responsible for developing an ecosystem of partners that together provide the best value and best possible customer outcome. Together with a carefully selected group of partners, we develop aligned go-to-market strategies to present to prospective customers to help their businesses succeed.

It sounds easy, right? Wrong! It’s a constant juggle of individual personalities, goals and emotions. I often describe my role as part marriage broker and part marriage counsellor (!) as I get caught up in working with egos, changing business priorities, shifting budget expectations and quality of delivery.

The ongoing challenge I face on a daily basis is educating prospective partners and customers that no single business can provide all that’s required to deliver a successful outcome. There is no ‘one size fits all’ anymore. The problems we face are getting more complex and the end customer’s expectations are increasing all the time.

Our goal is to help our clients to understand they will get better value by bringing together each and every supplier. We find that’s a significant challenge, to set the customer’s expectations that there’ll be multiple stakeholders involved from day one. This is often a big cultural shift – customers have always dealt with just one supplier, why would they need to work with three or four? Once they see the value of working with a combined team of specialist suppliers though, the fears disappear.

Other challenges we face are to find the appropriate partners for the specific customer we’re working with and having enough partners with the right skills. We invest significant time in finding the partners, developing and training them on our software and keeping up with the demand as we grow our business. We’re always scanning the market and keeping our ear to the ground to find new partners.

We recognise that if we can combine in-depth industry and consulting knowledge with the technical knowledge from us about our software, then we’ll have a partnership made in heaven where we are able to expedite the solution and the deployment for the customer.

We also have an ongoing assessment of all our business partners, we often discover partners which may have been great years ago, may have changed industries or capabilities and may not be the right fit anymore.

The main things to consider before partnering with another business are to determine what or who is a useful partner? Is it one that has industry knowledge, technical capability or customer base? Alignment with your company is critical. A hunger to win business and a passion for the industry are key things I look for, but they are difficult things to discover without exploring the partnership first. Another point to consider is commitment – commitment to work with you and vice versa. We’re ultimately looking for a match of skills, passion and culture.

My top four tips for businesses who are looking to expand their alliance network and create a successful customer-centric partnership approach are:

  1. Carefully understand your requirements. Consider is it a gap in your own skills or is it a gap in your existing partner network? Analyse this carefully at the beginning.
  2. Work out what their capability is like. Do they have enough capacity to grow with you? Don’t forget technical delivery capacity.
  3. When you do find partners, prioritise, make sure you engage on every different level in their business from executive level engagement to the sales team and the technical delivery teams.
  4. Pick and choose who you are going to approach (potential customers) very carefully as partners like to see successes. When partners see that the partnership is working they are much more likely to want to do more repeat business with you.

Remember, action and patience are key when it comes to business partnerships.  At some point there will be issues – even from your own team – so you’ll need to counsel the stakeholders and above all be very patient. But when customer-centric alliances work well they can mean the difference between a thriving growing business and one which is going nowhere fast.

Visit: https://jda.com

[1]https://www.superoffice.com/blog/how-to-create-a-customer-centric-strategy/?insvid=16a24ae7840993e7–1555393641677

How Ingersoll Rand Revives Exhausted Products

By ASCM CEO Abe Eshkenazi, CSCP, CPA, CAE

Industrial manufacturer Ingersoll Rand (IR) has long positioned itself as a company that prioritises efficiency, energy savings and productivity. As its website states, “With principled leadership and ethical business practices, our high-engagement culture delivers enduring results that lead to a sustainable world.” Recently, IR saw potential to create added value by helping its customers meet their own environmental challenges. As a result, company leaders are taking the conservation philosophy to a new level.

IR’s sustainability commitment includes the extremely ambitious goal of reducing not its own, but its customers’ carbon emissions by 1 gigaton by 2030. Greenbiz’s Heather Clancy reports that this is equivalent to the annual emissions produced by Italy, France and the United Kingdom combined. Much of the plan revolves around remanufacturing end-of-life equipment. (Read more after advertising)

APICS Premier Channel Partner

“[IR] has operated an aftermarket service organization in Charlotte, North Carolina, since 1974,” Clancy writes. “After all, many metals used to make its Trane heating, ventilation and air-conditioning equipment have a demonstrable value, and there are well-established processes for recovering it. But in more recent years, the 183,000-square-foot operation … has become involved with activities focused on a different sort of mission: keeping older equipment in the field for as long as possible.”

Scott Tew, executive director for IR’s Center of Energy Efficiency and Sustainability, told Greenbiz that the company is focused on the concept of a “customer for life.” He recounts the story of a historic hotel in Portland, Oregon, that needed to upgrade its Trane HVAC system but had limited access to remove and replace failing equipment. Engineers disassembled and transported components back to Charlotte for repair, then reinstalled them in the exact same footprint as the original system. IR expects them to continue functioning for decades.

IR says it will fully support this environmental strategy moving forward. In fact, the company has established a new-product-development requirement that directs engineers to design for sustainability. As Clancy writes, “That includes both efficiency considerations and materials choices.”

Far-reaching results

For years, IR has looked to the APICS body of knowledge as a source of best practices, the primary method for getting employees speaking the same language and a key method for working toward a unified supply chain strategy. In fact, the company adopted a policy that required all materials managers to become APICS Certified in Production and Inventory Management (CPIM) designees within 18 months of being hired.

Then, to sustain this investment in learning and development, IR rewrote its materials management job descriptions to require CPIMs for all incoming managers. In addition, staffing personnel began targeting CPIM designees for open positions. (Read more after advertising)

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Today, IR has hundreds of CPIMs — and the finance team reports that this investment has paid off. A recent analysis found a direct correlation between materials manager performance and APICS certification. Most importantly, we’re now seeing that this training has led to initiatives that clearly aim to create a better world through supply chain. Learn more about what this globally recognized standard can do for your organization, your suppliers, your customers and beyond.

To find out more about APICS training, contact Australasian Supply Chain Institute (ASCI) National office at enquiries@asci.org.au

Machine learning and artificial intelligence for retail supply chains

How retailers can incorporate machine learning and artificial intelligence into their supply chain: A snapshot of the recent ASCI Networking Breakfast panel event

 

By Harsha Illindala, Vice President, Solutions Advisor – APAC at JDA Software

 

I was lucky enough to host a panel at a recent ASCI breakfast on new advances in machine learning and artificial intelligence and how they are helping retailers optimise their operations and supply chain. I was joined by Michelle Grujin, Managing Director, Retail Industry Lead ANZ at Accenture and Marcy Larsen, Industry Solution Executive, Retail and CPG at Microsoft.

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While these technologies are becoming increasingly important, we first discussed some of the macro trends influencing retail customers today, what makes them different to customers from 10 or 20 years ago to frame why investing in these technologies is so important:

  1. Hyper-personalisation

 

Retailers are now expected to customise the customer experience to the segment of one. Retailers need to cluster and segment more narrowly across all retail formats.

  1. Premiumisation

There is a growing interest in premium food, clothes and other merchandise. There has been growth in health, vegan and specialised foods. Customers are also concerned with ethical sourcing and fair trade. They want to believe in the product.

  1. Convenience

Convenience is the price of admission: customers expect retailers to be convenient to deal with. They prioritise this, often over price.

  1. Mobility

The ability to shop online from a Smartphone means customers are more mobile than ever before and can purchase from anywhere.

  1. Urbanisation and population

There is a changing population mix with more customers living in urban areas. Customers will favour retailers who prioritise inclusion and diversity and demonstrate authenticity.

  1. Talent

We then went on to discuss how talent in retail is changing. According to the 2019 Retail C-Suite Viewpoint surveyconducted by JDA Software and Microsoft, talent is a top three issue with the C-suite in retail.

The workforce is varied with more part-timers and a workforce with time constraints. The gig economy is mobilising millennials and the retired workforce. Employees now have the ability to achieve genuine flexibility and hold down several different styles of job which fits in with their lifestyle and personal constraints.

For retailers the focus is now less on workforce scheduling and more about engagement with employees. There is also a huge competition for skills so retailers need to create a dynamic environment which values their skills.

Engaging employees with technology that is as advanced, if not more advanced, than what they are able to access at home is important. Employees, just like customers, expect retailers to demonstrate inclusiveness, diversity and authenticity.

  1. Provenance in supply chain

Customers care about the claims made by brands and retailers about products. Smart looking packaging and brand advertising strategies are important. Environmental and societal influences, morality and accountability are priorities for the customer.

  1. Data

The influence of data is significant. Customer trust is established when the right data is provided. When there is transparency of data between suppliers – shipping through to store – it creates a better customer experience.

  1. Influence of digital

Customers expect the physical experience to be on par with the digital experience. Technology is transforming the customer: 75% of a customer’s visits to a store are influenced by digital and 58% of sales are impacted by digital, according to the 2019 Retail C-Suite Viewpoint survey.

Digital has changed the customer journey; digital is now the ‘front of store’. The customer journey has evolved to loyalty – discovery – research – purchase – fulfillment.

We then went on to discuss which technology, such as artificial intelligence (AI) and machine learning (ML), is emerging to help retailers meet the needs of the customer in light of these macro trends.

The Tech

We then covered technology that is playing increasing important role in the supply chain for retailers and why companies should be investing in them:

Technology for personalisation

36% of the C-suite in retail expect to undertake pilots using AI in personalised product recommendations, 20% for localised pricing and 29% for personalised product assortments.

AI helps retailers meet customer expectations around product availability and fulfillment choices – in-store, pick-up and delivery. Customers expect instant gratification when it comes to fulfillment.

AI also provides a flowing, single view of inventory and allows for dynamic allocation and fulfillment, predictive replenishment and a shorter product life cycle.

Technology for provenance in supply chain

AI and ML provide real-time visibility. Traditional systems such as ERP centric reports and dashboards are too slow, alternatively AI provides real-time and direct visualisation of supply chain data with ML identifying and weeding out data discrepancies.

Blockchain is becoming an increasingly common buzzword and is something that could old the answer to many provenance related issues. With Blockchain providing a method to manage forms of exchange, entities in a supply chain can with increased confidence know where each asset has originated

Technology for the workforce

Technology is changing rapidly and affecting supply chain practices. There are several workplace changes that will become more important to how supply chain operates.

With more virtual and contingent workers, automation, increased connectivity through workplace social networks (e.g. instant messaging, communities) and more advanced communication tools (e.g. virtual meetings, webinars) will become increasingly important. Apps (e.g. personal organisers, goal setting, real-time feedback, team activities) will play a role, as will gamification (e.g. realistic training scenarios to stress test and develop supply chain strategies). Artificial Intelligence (e.g. advanced data mining) will help identify business trends and opportunities.

Challenges in adoption

We went on to discuss the major challenges facing retailers in adopting these technologies.

Some of the key observations included:

  • 55% of retailers don’t have single view of inventory
  • 78% of retailers don’t have real time view of inventory
  • 50% of retailers believe their technologies are lagging
  • Most retailers have CDTOs / CDOs and in-house AI teams, but tangible and scalable innovations have been far and few between
  • Many retailers have started off by trying to understand “what will my data show”, but need to transition to “what action needs to be taken” as a result of those insights

Is technology simplifying supply chain or adding to complexity?

We went on to question whether an increasingly complex supply chain is being simplified or further complicated by technology. We agreed that technology can minimise store effort in handling product and create flexibility in flow volumes and mechanisms.

We also discussed automation. There are increased and more affordable automation solutions in warehouses and in-store. Automation delivers productivity but also narrows variations. This means there is a greater need to manage the inventory flow to leverage the automation. Retailers need to manage coordination across inventory planning, transportation, yard, dock and warehouse operations.

A big thank you to the ASCI for inviting me along to host this excellent and insightful panel.

If you have questions about how AI and ML can improve your supply chain, you can contact me at Sriharsha.Illindala@jda.comor visit the JDA website.

Be a Supply Chain Ambassador

Japanese Business Colleagues

Guest Blog: ASCM CEO Abe Eshkenazi, CSCP, CPA, CAE

“In the first three months of 2019, employees got so much more work done that they smashed productivity forecasts,” writes Alexia Fernández Campbell for Vox Media. “That’s great for businesses (they earn more money) and for the economy (GDP grows faster). The problem is that companies aren’t rewarding their employees for the extra hard work.”

A recent Gallup World Poll bears out the author’s conclusions, finding that 85% of workers are displeased with their jobs.

As I read this article and considered that unfortunate statistic, I couldn’t help but reflect on ASCM’s brand new 2019 Supply Chain Salary and Career Survey Report. With so many people feeling underappreciated and underpaid — in fact, there were a record number of strikes in the United States last year — this survey reveals that supply chain salaries are on the rise and industry professionals truly love their jobs.

The median supply chain salary in 2018 was $80,000, a 3% increase over 2017. Even more importantly, an overwhelming majority of respondents say they are very or extremely satisfied in their jobs.

This report confirms what all of us at ASCM and every supply chain professional already know: Supply chain careers are rewarding, both professionally and personally. We at ASCM are also proud to discover that the median salary for people with at least one APICS certification is 25% higher than those without. And, in addition to the power of APICS education to advance careers, our initiatives related to women in supply chain are paying off: The gap between men’s and women’s salaries is narrowing, especially for professionals under 40, where the difference is less than $1,000.

Put the findings to work

As we continue to face a vast talent gap, this report highlights numerous opportunities to attract more people to the supply chain. But ASCM can’t do it alone; we need your help.

Begin by talking to the young people in your life about why you are passionate about what you do. Describe your job and how it has a positive influence on the entire business, the lives of your customers and the communities in which they live.

Explain why you look forward to staying in supply chain for years to come (93% of respondents believe they will stay in the field; 44% say they definitely will).

And tell them about the work-life balance you enjoy (nearly all respondents receive holiday pay, and the majority receive three weeks or more paid time off, as well as flexible work schedules).

Then, take a moment to download the survey and post it in your social channels. Share something that you’re especially excited about with the hashtag #lovemyjob. As more and more people outside the industry experience our enthusiasm, they will see that supply chain professionals are highly sought after by employers, make a difference at our organisations and have truly fulfilling careers.

To find out more about APICS certification, visit Australasian Supply Chain Institute – the Premier Channel Partner – for Australian Semester schedules and prices.

Climate Change Disruptors on the Rise

By ASCM CEO Abe Eshkenazi, CSCP, CPA, CAE

As I write this, the National Weather Service (NWS) is warning of severe cold here in Chicago, with wind chill temperatures expected to reach an excruciating 55 below zero. The NWS has even urged us to protect our lungs by minimizing talking and not taking deep breaths. Meanwhile, on the other side of the world, people in South Australia’s coastal capital of Adelaide are facing a different kind of lung injury — from dangerous air quality and ozone exposure. Adelaide recently reached 46.2 Celsius (nearly 116 degrees Fahrenheit), breaking a 130-year record.

When we talk about extreme weather statistics such as these, they are typically followed by warnings of disastrous sea levels, catastrophic Arctic ice decline, and life-threatening floods or hurricanes. “Not enough water to make Coke” and “sweltering Disney theme parks” do seem to pale in comparison. However, a recent Bloomberg article suggests that climate change will have a business impact that is devastating in its own way.

“Climate change is expected to cascade through the economy — disrupting supply chains, disabling operations and driving away customers,” author Christopher Flavelle writes, adding that numerous executives see “inherent climate-related risks with the potential to have a substantial financial or strategic impact on their business.”

Visit ASCI’s previous blog form Corporate Member – Nufarm – who utilises specific advanced analytics for predicting and planning for weather patterns.

One of the most commonly cited issues by company leaders is draught. Specifically, in addition to Coca-Cola fearing water shortages will threaten its bottling operations, Intel is concerned about escalating costs for the water-intensive process of semiconductor manufacturing.

Other professionals are kept up at night worrying about damage to their networks from hurricanes and wildfires (AT&T), global pandemics dissuading people from travel (VISA), and increased flooding and flood insurance premiums forcing mortgage holders to default on payments (Bank of America).

Interestingly, some organizations have identified opportunities amid the chaos, as climate change can “bolster demand for their products.” With more people facing illness, Merck & Co. sees the potential for “expanded markets for products for tropical and weather-related diseases,” Apple predicts disasters will make its iPhone “even more vital to people’s lives,” and Home Depot expects higher air conditioner and ceiling fan sales.

Sustainable supply chains

No matter where your company falls on the threat-versus-opportunity spectrum, climate change is altering the global economy immensely, and supply chains must transform to survive. At this time of both challenge and potential, ASCM is collaborating with a network of world-class organizations — including The Bill & Melinda Gates Foundation, Accenture, Deloitte and PwC — to create opportunities for the kind of supply chain innovation that will be mandatory in the coming years.

In addition, our new SCOR-Enterprise (SCOR-E) designation features an ecological dimension, which focuses on the circular economy, climate strategy, energy, water and waste, material usage, and product life-cycle stewardship. SCOR-E is the industry’s first and only corporate supply chain designation.

I hope you will make the most of these valuable member benefits. ASCM mission-driven strategic initiatives such as these draw on the power of supply chains to address pressing global issues and achieve the brightest futures for individuals, companies and communities.

For more information, please visit the ASCI website and select ASCI Plus Membership which include your local and global membership with ASCM.

Nufarm site visit generates sharing

As part of the ASCI Site Visit Series, ASCI arranged for 14 ASCI Members to visit the Nufarm Raymond Rd manufacturing facility on Friday 25 January 2019.

Both nbn Co and Nufarm are ASCI Corporate Members, and within the ASCI Corporate Membership package, comes the benefit of sharing and learning within the network.

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Site Manager, George Fletcher gave the group an introduction to Nufarm and the site, see picture.

According to Angus Borland, Supply Chain Planning Manager – ANZ, Nufarm, the group enjoyed the balmy 44 degrees for a walk through a number of the production lines, followed by a planning discussion he led alongside two site planners (Michael Buttigieg-Raymond Rd and Matt Calabro-Pipe Rd).

“This was a good 2-way discussion between Nufarm and nbn Co,” Angus recalls.

Ryan Jones, Manager Integrated Demand Planning, nbn Co agrees. “The two organisations couldn’t be further apart in terms of industry. However, there were so many similarities both in forecasting and planning systems; S&OP processes; safety; and challenges such as demand accuracy and the management of inventory,” he said.

“In addition, we could really appreciate the weather challenges faced by the organisation and were impressed with Nufarm’s long term strategies and predictive analysis.”

There were some key areas identified where a visit to non Co could benefit the Nufarm demand planners. Hence, the sharing and learning process is in motion!

Look out for more events within the ASCI Site Visit Series, held all over the country in 2019!

 

Embracing the IOT

By APICS CEO Abe Eshkenazi, CSCP, CPA, CAE

We keep hearing about the potential of the Internet of Things (IOT), but how will it help supply chain professionals specifically? Last week, Industrial Distribution ran “Improving Process Flows in the Delivery System through the Internet of Things,” which outlines the practical applications of IOT.

“As the development and deployment of the IOT capabilities continues to expand, [transportation and logistics] companies could eventually have visibility into every operation across the entire supply chain, from the source of the raw materials to the end use of the product,” writes Thomas Schied, vice president and director of asset management for TD Band Equipment Finance.

IOT connects devices to the internet and collects data, but Schied stresses the value is in knowing how, when and where to use the data. Predictive analytics enables business leaders to make calculations that will increase efficiencies, reduce spending and improve overall processes. For example, data from sensors can be combined with historical data to establish when assets need to be replaced. Likewise, transportation and logistics companies can use sensor data and geographic and environmental information to customize truck maintenance plans.

Further, IOT data and analytics supports organizational decision making, as experts alter routes to prevent bottlenecks at loading docks and changing inventory locations. This information improves on-time delivery and reduces fuel and labor costs.

With all the promises of IOT, Schied does mention likely challenges. These include the potential of security breaches, a reallocation of current jobs and business disruption.

“Additionally, the IOT is expensive and time consuming to implement, and the more parts of a business that are integrated into an IOT system, the more disruptions that business could face,” Schied writes. “However, integration can be conducted in stages over the course of several years.”

He adds, “As we see logistics and supply chains become more complex, implementation of IOT is necessary.”

We’ve transformed our business to help transform yours

IOT is one example of how the world of supply chain is rapidly evolving. Technological advances combined with a renewed focus on sustainability and more, make staying ahead of the curve a challenge for corporations. That’s where we come in. In January 2019, we are officially launching the Association for Supply Chain Management (ASCM). This is more than a new name or a rebrand, this is an entirely new association. With ASCM, we expand our reach and broaden our impact, becoming the leader on all things supply chain. Plus, we’ll still do what we’ve always done — give your supply chain team the tools they need to advance their careers and create value for your company.

Abe Eshkenazi
APICS CEO

Top five supply chain podcasts of 2018

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Australasian Supply Chain Institute has reviewed podcasts interviews all over the globe to bring you the very best for your listening pleasure over the holiday break:

1.The Future of Work

Jacqui Canney, is EVP and Chief People Officer at Walmart and Clay Johnson, is EVP and Chief Information Officer at Walmart.

Jacqui is focused on the development, the retention and the rewarding of their 2 million employees. Clay is charged with putting ICT and HR together to create more productivity and automation. Walmart is the world’s largest employer with 5000 stores in the U.S and 10,000 globally.

Duration: 1 hour

ASCI review: An unbeatable interview on how Walmart is evolving and using tech to train and up skill their workforce; how they are using Blockchain to track food; what the future of Walmart looks like 5-10 years out. An interview just darn worth your time. 

2. ASCI Lounge

Daniel Kohut, Director, Solutions Advisor at JDA, shares his sales and operations planning expertise starting from his Australian career pathway, to the present day and the importance of professional development for supply chain experts in the midst of an era of digitisation transformation.

Duration: 20 minutes

ASCI review: So great to hear the Aussie accent and someone so passionate about the future of supply chain careers. Some good advice for professional development. 

3. Talking Logistics

Scroll straight to Episode 6: Angie Freeman, Chief Human Resources Officer, CH Robinson shares insights and ideas on the importance of recruitment and talent in the supply chain industry.

Duration: 29 mins

ASCI review: Best take on articulating the challenges in a succinct interview.

4. Supply Chain Now

Sandra MacQuillan serves as the Senior Director of Supply Chain Strategy & Transformation for Kimberly-Clark, where she leads company’s global supply chain, with responsibility for procurement, logistics, manufacturing, quality, safety, and sustainability.

Amy Gray serves as HR Director for Global Supply Chain at Kimberly-Clark. Amy has served in a variety of HR-related roles at K-C over the last 12 years, to include HR Business Partner and HR Project Leader.

Duration: 1 hour

ASCI review: Jump to 18 minutes in..the first part is just chatter. Interesting take on diversity to better represent customer profiles and global reach.

5. ASCI Lounge

Indrasen Naidoo, Director, Supply Chain System Transformation, Roy Hill (a 55 mega tonne per annum iron ore producer in Western Australia), joins us on the ASCI Lounge to reflect on Roy Hill’s roadmap for Intelligent Supply Chain for Assets, highlighting the need for leadership capacity; rethinking flows; and applying expert technology.

Duration: 20 minutes

ASCI review: Some salient points on how supply chain in Australia is stuck in traditional programs and what Roy Hill has done to move the dial. 

Enjoy your holiday podcast listening!

ASCI Lounge is Australasia’s supply chain podcast channel with over 3,500 downloads since 2016. To book an interview, or to join a panel discussion on a particular topic, email the ASCI National Office at enquiries@asci.org.au

ASCI National Office is closed from Friday 21 December however, you can purchase Guided Learning registration right up until 6 January 2019. For more information, visit: www.asci.org.au/education 

Monique Fenech is the host of the ASCI Lounge podcast channel.